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Government Broadband Solutions

Pacnet understands the importance of highly reliable, commercial-grade services to keep your government department online, all of the time.

Recently appointed to the Victorian Government’s Internet Services Panel as a preferred Internet services approved telecommunications supplier (IS GATS) for the next three years, Pacnet offers a one-stop-shop for all government communication needs.

For the first six months of the tender deal, Pacnet has been given an exclusive opportunity to seek new contracts with a number of Victorian departments, including the Department of Treasury and Finance, the Department of Victorian Communities and the Parliament of Victoria.

As a leading Australian IP Communications Solutions Provider, Pacnet was chosen for our comprehensive range of scalable communications services, focus on superior customer service and value-for-money solutions. 

Pacnet’s suite of commercial-level products includes:

  • Internet access
  • Voice services
  • Managed and private networks
  • Plus a range of additional services, including web content filtering, domain hosting, and webmail with anti-spam and anti-virus filtering.
“Pacnet provides reliable access, with high speeds, at the right price.  They are able to address the specific needs of our organisation and tailor a solution to fit.  Not only is their service reliable, but their customer service levels are consistent, which made them the obvious choice for us.”

Jon Dundas
Manager Administration & Information Technology
Maitland City Council

Internet Access

Pacnet’s access solutions offer great value and reliability to boost your online performance, improve your efficiencies and deliver a better experience for your stakeholders.

With our flexible range of access options, we are able to supply you with Internet services directly to your site, via the Victorian Government Extranet (VGEX), or via a third party server site. 

You can choose to pay only for monthly data used, on a per gigabyte basis. Alternatively, we can supply a capacity pipe service on an ‘all-you-can-eat’ basis, for a managable fixed fee each month.

In addition to our range of service options, we also offer the following benefits:

  • 24x7 business-grade technical support with immediate or next business day resolution targets
  • Web based reporting with hourly, daily, weekly and monthly data for easy service management
  • Scalable services with fixed or flexible monthly cost options tailored to your requirements
  • 99% Service Level Guarantee
  • Redundancy-enabled, for added peace of mind
  • Site specific monthly invoicing for ease of accounting

Other Services

Pacnet also offers a suite of products to cover all your needs, from setting up a managed or private network, to server colocation, web content filtering or basic email solutions.  All services will be featured on the one, single bill each month, giving you more control and less paperwork.

To discuss your communication requirements in more detail, please contact Chris Appleby on 03 9674 7686 or 0424 150 696, or email chris_appleby@pacific.net.au.

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