Monitoring Solution

Pacnet understands how important it is for your business to always perform at its peak. But you can’t always be on-site every minute of the day, making sure that your business is up and running.
So we’ll do it for you.

Pacnet’s Monitoring solution provides you with 24x7 service monitoring and instant outage notification. You’ll never miss any potential emergencies. Best of all, your business will experience reduced down time and improved restoration time as you can respond quickly if your system goes down.

	Real time monitoring for your mission critical services
	24x7 host or service monitoring
	Instant notification of when your system goes down and resumes service
	Flexible alert times and alert methods
	3-tier notification escalation process available
	Flexibility to change monitored host/service
	Customised tolerance settings for monitored services
	Dedicated Network Operations Centre

What levels of monitoring are available?

Two levels of monitoring are available for single to multi site businesses.

Monitoring Service Description Network Monitoring Level 1 Allows for the monitoring of any host that is represented with an IP address including a modem, router or mail or web server. Network Monitoring Level 2 Provides deeper level network monitoring, with any host or any service running on a host that is able to be monitored, including mail, web or domain servers. Level 2 monitoring also provides the assurance of a 3-tier escalation contact process.

Pacnet’s Monitoring solution is a vital and cost-effective option to ensure mission critical business performance.

To discuss a Monitoring solution for your business, please contact our Business Sales team on 13 36 39 or email business.sales@pacific.net.au.

For the latest information on the Pacnet network, please visit Our Network.