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Home Sales & Support: 13 36 35   Business Sales & Support: 13 36 39   
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Technical Support
 Technical Support
 


Welcome to Pacific Internet's Technical Support customer resource network


We all know that connecting to the Internet can provide occasional issues. As part of our commitment to our customers, Pacific Internet aims to provide useful, technical information to help with common Internet problems that may arise; our support capabilities are detailed within PacNet's Technical Support Scope.

If you are unable to locate the information you need, our Technical Support team is available 7 days a week. Request forms and contact details are located below.


Phone: 13 36 39
Email: business.techsupport@pacific.net.au
Fax: 1300 555 076
TTY Users Account Support
Phone: 1300 366 026


Technical Support Request - General Business Technical Support Query

In order to respond to your enquiry regarding a General Business Technical Support Query, as quickly as possible, please complete the form below. Alternatively you can send us an email at business.techsupport@pacific.net.au

Request Support Lodgement Form

* Required fields
Full name: *
Username or Account Reference: *
Preferred contact email address: *
Preferred contact phone number: *
Is your PC Windows or Mac: *
Windows Mac
What is your connection type: *
Broadband Dial-up VoIP/Phone Other
Please outline the details of your problem: *
What program (if any) caused this error/problem?
i.e. Outlook, IE etc.
Please copy any error message/s (verbatim) you may have received:
 


Phone: 13 36 35
Email: techsupport@pacific.net.au
Fax: 1300 555 076
TTY Users Account Support
Phone: 1300 366 026


Technical Support Request - General Business Technical Support Query

In order to respond to your enquiry regarding a General Business Technical Support Query, as quickly as possible, please complete the form below. Alternatively you can send us an email at business.techsupport@pacific.net.au

Request Support Lodgement Form

* Required fields
Full name: *
Username or Account Reference: *
Preferred contact email address: *
Preferred contact phone number: *
Is your PC Windows or Mac: *
Windows Mac
What is your connection type: *
Broadband Dial-up VoIP/Phone Other
Please outline the details of your problem: *
What program (if any) caused this error/problem?
i.e. Outlook, IE etc.
Please copy any error message/s (verbatim) you may have received:
 



 
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