Pacnet is serious about giving you the service and support you need. We have made it easier for you to manage your Internet and email accounts online with our comprehensive, user-friendly toolkits. You also have the option to check your usage online, view your invoices, change your password and make secure payments.
If you are unable to locate the information you need, our Customer Service team is available from 8am to 6pm AEST Monday to Friday.
- Business Customer Service
- Home Customer Service
| Phone | 13 36 39 |
|---|---|
| business.customerservice@pacific.net.au | |
| Fax | 1300 555 076 |
| TTY Phone | 1300 366 026 |
| Phone | 13 36 35 |
|---|---|
| customerservice@pacific.net.au | |
| Fax | 1300 555 076 |
| TTY Phone | 1300 366 026 |
Account Toolkit
Administer your account online with your Account Toolkit. You can check your online usage, change your plan online*, pay your bills, view your invoices, change your spam and email virus filtering settings and more.
Webmail
Log on to your Webmail service to set up email forwarding, leave a vacation message or check your email quota.
Bill Payments
Pacnet provides you with a variety of convenient payment options.
Invoices
Follow our guide on how to read your invoice or view your past invoices online.
Adobe Acrobat Reader is required to view invoices. To download a free version, click on the Get Acrobat Reader logo below.
