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Customer Service
 Your Invoice
 


Improvements to your Pacific Internet invoice

Based upon customer feedback, Pacnet is pleased to announce enhancements to our invoice. The additional functionality and improvements include:

- Easy to read breakdown summary of service usage
- Changes to the way in which we show GST
- A graph to give you a quick view comparison of your historic account charges
- Voice customers will receive more detailed information on service usage
- Where possible we’ve reduced the size of the text so as to reduce the number of pages that make up your bill

We appreciate your feedback so please email any comments to feedback@pacific.net.au.



Adobe Acrobat Reader is required to view invoices. To download a free version, click on the Get Acrobat Reader logo below.

Invoice

Page 1 - Invoice summary page


Invoice

Page 2 - How to contact Pacnet and pay your account


Invoice

Page 3 - Transaction summary


Invoice

Page 4 - Voice call itemisation (if applicable)


Invoice

Page 5 - Voice call itemisation (if applicable)


Invoice

Page 6 - Voice call itemisation (if applicable)


Invoice

Page 7 - Voice call itemisation (if applicable)


Invoice

 


If you have any further queries about your invoice, our Customer Service team is available from 8am to 6pm AEST Monday to Friday.

Phone: 13 36 39
Email: business.customerservice@pacific.net.au
Fax: 1300 555 076
TTY Users Account Support
Phone: 1300 366 026
Phone: 13 36 35
Email: customerservice@pacific.net.au
Fax: 1300 555 076
TTY Users Account Support
Phone: 1300 366 026



 
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