Home Sign up Online Your PacNet About Pacific Internet Contact Us
Technical Support
Home Sales & Support: 13 36 35   Business Sales & Support: 13 36 39   
Terms and Conditions
  Supported Hardware - D-Link 500  
 

Notes before we begin:
• All information and links used in this help page were derived from DLINK Australia.



• There are two generations (versions) of this modem, please refer to identifying your modem version.

Alternative resources
- DLINK Australia ­ DLINK 500 technical support

Identifying your modem version
DLINK has released two versions of the DSL-500 Modem, you will need to know your version when utilising DLINK DSL-500 firmware and troubleshooting documentation.

- On the front of your modem you will see a logo.

Generation 1 modems

Generation 2 modems



Set-up giudes
- How to upgrade to firmware v.2.0x
- Setup example for Telstra IPoA connection
- Setup example for PPPoE connection
- Setup example for RequestDSL connection
- How to open ports in DSL-500 (firmware 2.21 and above)
- Setup example for Advanced Filtering (firmware 2.21 and above)
- Manuals for DSL-504

Generation 1 firmware
- Firmware ver.R2.02B2AU for DSL-500 (Australia)
- Firmware ver.R2.02B2NZ for DSL-500 (New Zealand)
- Firmware ver.R2.21B13 for DSL-500 (AU & NZ)
Revision info: MSN Messenger 6 fix
Note: Please follow the instructions in the READ_ME file. You need to have 2.02 or higher before upgrading to 2.21. Older versions of firmware require step-by-step upgrade: R1.14 -> R2.01b2 -> R2.02B2T8 -> R2.21 See DETAILS HERE

Generation 2 firmware
- Firmware ver.R2.21B13 for DSL-500 Generation II Routers (AU & NZ)
Revision info: MSN Messenger 6 fix

Related support pages
- Troubleshooting ADSL connection for DLINK DSL-300, DSL-300+, DSL-500 and DSL-504.

 

 

 

 

 
  back to top  
Australia  |  Pacnet.com |  Singapore  |  Hong Kong  |  Philippines  |  India  |  Thailand  |  Malaysia
 Privacy Policy & Terms & Conditions (SFOA)
© 2007 Pacific Internet Australia Pty Ltd. ABN 69 085 213 690
Reproduction or redistribution of Pacific Internet content and images is prohibited without the prior written consent of Pacific Internet.

Valid XHTML 1.0 TransitionalValid CSS!